How to Order

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1) You can either find the product you want by using our Title Search facility or you can use the subject navigation (in the left-hand margin of the website) to browse within subjects.


2) Once you have found a product you would like to buy, simply click the "Send Inquiry" button, fill it and click submit.


3) After we receive you e-mail we contact you back and arrange everyting related to your query or details


4) When you confirm or order our product we send you PayPal payment invoice


5) After we receive your payment we send you your package


6) At last we send you tracking number where you can check your package status.

 

You will receive a confirmation email at the email address you provided and you can print this screen for reference.

 

 

Terms and Conditions

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LIABILITY. 

All USPS, Royal Mail and similar shipments are insured for damage and for packages gone missing while in the possession of the shipper. CLM-Pro.com is not responsible for any physical damage which may occur to products during the shipping process.  We are also NOT responsible for any loss or damage incurred due to packages being left at your doorstep by USPS, Royal Mail or other delivery personnel.  Though unlikely, these things can happen, and if it does you should immediately contact your local shipping office.

 

 

Shipping Policy

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We usually despatch orders within one or two working days.

Delivery charges are based on the info below, with extra charges for tracking number for small packages.

All prices are calculated for economy shipping. Premium shipping is paid extra.

 

Shipping costs

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Packages longer than 600 mm (23.6'')

Package weight Europe USA Russia/Turkey Australia Canada Latin America Asia Rest of the world
0 - 1 kg $27 $36 $27 $41 $32 $32 $37 $37
1 - 2 kg $30 $41 $30 $48 $37 $36 $44 $44
2 - 5 kg $44 $53 $44 $65 $49 $49 $61  $61
5 - 10 kg $53 $79 $53 $96 $75 $75 $92  $92
10 - 15 kg $66 $105 $67 $122 $101 $101 $118  $118
15 - 20 kg $88 $118 $88 $144 $114 $114 $140  $140

 

Small package - under 600 mm (23.6'')

Package weight          Europe USA Russia/Turkey Australia Canada Latin America Asia Rest of the world
0 - 50 g         $4 $4 $4 $4 $4 $4 $4  $4
51 - 100 g $5 $5 $5 $5 $5 $5 $5  $5
101 - 250 g $7 $7 $7 $7 $7 $7 $7  $7
251 - 500 g $13 $13 $13 $13 $13 $13 $13  $13
501 - 1000 g $19 $19 $19 $19 $19 $19 $19  $19
1001 - 2000 g $26 $26 $26 $26 $26 $26 $26  $26

* small packages are sent without tracking number. If you want to get your tracking number, it is paid extra (4-6$)

 

Delivery Time

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Economy     Premium
Europe 5-7 Days 3-5 Days
USA 15-21 Days 5-12 Days
Russia/Turkey 15-21 Days 5-12 Days
Australia 15-21 Days 5-12 Days
Canada 15-21 Days 5-12 Days
Latin America 15-21 Days 5-12 Days
Asia 15-21 Days 5-12 Days
Rest of the world Up to 23 Days Up to 23 Days

* only business days are counted